Privacy policy
Who looks after your data
- Company
- Bodhi Mente SAS
- NIT
- (to be confirmed)
- Address
- Km 39 Troncal del Caribe, Mendihuaca, Santa Marta, Magdalena, Colombia
- (to be confirmed)
- Phone
- (to be confirmed)
What we collect
When you sign up to hear when booking opens: your email address, the language you were browsing in, the page you signed up on, where you came from (the previous website or the tag of the post or ad you clicked), your approximate country, region and city (worked out from your connection, never your exact address), the kind of device (phone, tablet or computer), and the date and wording of the consent you gave.
When you book (once bookings open) we will also ask for what a stay needs, and this policy will be updated before that happens.
What we use it for
To email you when the booking calendar opens, plus news, stories from the land and offers now and then.
To understand where interest in Bodhi Mente comes from, so we can improve the website and the stay. We look at this in aggregate (counts, trends and statistical models), not to profile you one by one.
We never sell your data.
Where it is kept
In our own database, run on Cloudflare, which stores it for us under contract and may keep it on servers outside Colombia. Only Bodhi Mente SAS can read it.
Cookies and website analytics
On your first visit a banner asks whether you accept cookies. If you accept, we use Google Analytics and Microsoft Clarity to see how the site is used: pages viewed, scrolling, clicks, and recordings of visits in which anything typed into a form is hidden. They set cookies and give your browser a random identifier, and Google and Microsoft process that data on their servers, which may be outside Colombia. If you accept, we also remember the ad or link that brought you here.
If you reject, neither tool loads and nothing is remembered between visits; our own server only counts page views and clicks, with no identifier.
You can change your choice at any time with the Cookie settings link at the bottom of every page. We keep a record of the choice you made and when.
Your rights
Under Ley 1581 de 2012 you can: know, update and correct your data; ask for proof of the consent you gave; ask how your data has been used; complain to the Superintendencia de Industria y Comercio; withdraw your consent or ask us to delete your data; and see your data free of charge.
How to use them
Write to us at the email below. We answer questions within 10 business days and complaints within 15 business days, as the law requires. Every email we send also has a link to unsubscribe.
Children
This website is not meant for people under 18 and we don't knowingly collect their data.
Validity
In force since: Nov 5, 2026.
We keep your data while Bodhi Mente SAS operates and the purposes above apply, or until you ask us to delete it. If this policy changes in a way that matters, we'll tell you before it applies.